Shipping policy

Thank you for choosing Spotted Genius! We offer a range of digital products that are delivered electronically. In addition, we also provide links to a third-party website where you can purchase physical products related to our brand. Please read the following information regarding shipping for both digital and physical products:

Digital Products: For our digital products, there is no physical shipping involved. Upon successful completion of your purchase, you will receive an email containing a download link or instructions on how to access your digital product. Please ensure the accuracy of your email address during the checkout process to ensure a smooth delivery experience. If you encounter any difficulties accessing your digital product, our customer support team is here to assist you.

Physical Products: For physical products that are purchased through the third-party website, please refer to the shipping and delivery policies of the respective website. When you click on the provided links to purchase physical products, you will be redirected to the third-party website where you can complete your purchase and review their shipping options, rates, and policies. We recommend reviewing the shipping information provided by the third-party website to understand the delivery timeframe, shipping methods, and any associated costs.

Returns and Exchanges: For returns, exchanges, or any other issues related to physical products purchased through the third-party website, please refer to their specific return and refund policies. Each third-party website may have its own policies in place, and it is important to review and follow their guidelines for returns or exchanges. Please contact the third-party website directly for any inquiries regarding their products or services.

Please note:

  • Spotted Genius is not responsible for the shipping, delivery, or fulfillment of physical products purchased through the third-party website.
  • When you click on the provided links to purchase physical products, you will be leaving our website and accessing the third-party website. We recommend reviewing their terms and conditions and privacy policy before making any purchases.

If you have any questions or need further assistance, please don't hesitate to contact our customer support team at spottedgenius@gmail.com